Privacy Policy

1. Information We Collect

• Identity details: Name, gender, email, mobile number, date of birth, nationality.
• Contact and communication: Messages, inquiries, and feedback submitted to us.
• Reward activity: Points earned, offers redeemed, and healthcare interactions.
• Location & device data: IP address, geolocation, device info, and browser type.
• Usage data: Browsing behavior, preferences, and app interactions.
• Social media: Info when you connect via platforms.
• Third-party data: Info from healthcare partners or service providers to verify details.

2. How We Use Your Personal Information

We use your data to:

• Provide and enhance platform features and services.
• Process transactions, redemptions, and support.
• Communicate updates, offers, and assistance.
• Verify identity and ensure security.
• Analyze trends and performance metrics.
• Send relevant marketing (with your consent).
• Comply with legal obligations and improve features.

3. How We Share Your Information

• With healthcare partners you engage with.
• With service providers (e.g., IT, analytics, payments).
• With Dr. Perkz affiliated entities.
• With legal authorities as required.
• With consent, for co-branded or promotional efforts.
• During mergers, acquisitions, or business changes.
• We may share anonymized, non-identifiable data for research/statistics.

4. Data Protection & Security

We use safeguards including:

• Secure servers and encrypted data transfer.
• Password protections and access controls.
• Ongoing monitoring and risk mitigation.

No system is completely immune, so we encourage users to keep credentials safe and report any suspicious activity.

5. Data Retention

We retain your data as long as necessary for our services or legal compliance — including dispute resolution and record-keeping.

6. International Data Transfers

We may process data outside your country, safeguarded by:

• UAE-approved jurisdictions with strong protection laws.
• Standard contractual clauses or equivalent.
• Your explicit consent where applicable.

7. Your Rights & Choices

You may:

• Access your personal data.
• Correct or update inaccurate information.
• Request deletion (subject to laws).
• Restrict or object to processing.
• Withdraw marketing consent.
• Request data portability (in a readable format).

To exercise these rights, contact privacy@drperkz.com. Proof of identity may be required.

8. Marketing Preferences

• Opt out of promotional emails and push notifications.
• Adjust settings in the app or website.
• Decline personalized advertising or banner usage.

Essential service communications (e.g., support, transactions) will still be sent.

9. Contact Us

For privacy questions or to exercise your rights, reach out to: